Thank you for your recent purchase of our Pandapark product. We hope you will be pleased with both the product and service you recieved. If not,please give us an opportunity to improve your experience right away. Our team members are more than happy to help. We are always looking for ways to improve.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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